I am currently seeking a Community Experience Manager and Creative Assistant. Read on for details and application instructions for both positions. We look forward to hearing from you.
COMMUNITY EXPERIENCE MANAGER
YOU: Service Superstar, Organizational Whiz, Secret Tech Nut
The goal of this part-time Community Experience Manager role within the Liz Kimball ecosystem is to co-create and deliver the most positive, ethical, inclusive, supportive, and streamlined client, learning and work experience possible for all community members.
A significant part of this work involves The Collective, an online network where intelligent, imaginative, talented, progressive womxn and non-binary creators come together to create change through creative work. I also support my community through writing, speaking and 1:1 coaching.
Sound like something you want to know more about? Keep reading for the details & apply!
HOW YOU’LL SUPPORT OUR COMMUNITY:
Communications Management
- Ensure all community relationships, within and outside The Collective, are actively, respectfully and warmly served and informed via email, across delivery channels and platforms (currently Facebook, Kajabi), and through our resource materials.
Scheduling Management
- Help Liz and the community stay organized by proactively maintaining the coaching and programming calendars as well as availability across Google Calendar and Acuity to ensure alignment with the overall editorial calendar.
Ongoing Community Service, Support and Records Management
- As, typically, the first point of contact with us, be a trusted guide for prospective clients interested in working with Liz and joining The Collective. Take great care of our current community members by expertly managing the Collective and 1:1 client onboarding, delivery, offboarding, and feedback process to proactively help identify opportunities for enhanced service excellence as well as to inform programming.
Membership Systems and Technical Support
- Manage our extensive video and resource/content library on Kajabi, ensuring materials are well-organized and accessible for all community members, updating payment/programming options and portals for The Collective and (currently on Kajabi) troubleshooting membership tech issues as necessary.
Other
- Co-create and track the quarterly and monthly editorial calendar for The Collective while supporting Liz with deadline and content management as well as take ownership for managing all process-oriented documentation for your new role.
IMPORTANT NOTE: as our community and programming grows and shifts together, this role too will evolve. Sometimes you might be asked to contribute in ways which fall outside the original job description. If you’re excited by the prospect of growing with us, co-creating your own role, and becoming an integral part of a creative, service-oriented, adaptable, forward-thinking team, this job is for you!
WHAT YOU’LL BRING TO THE ROLE:
- A deep understanding of relationship-building, client and community service within a solopreneur/service-provider landscape.
- A tactful approach to engaging in difficult conversations, resolving challenges, or even managing up when the situation calls for it.
- A love for creating simple, engaging ways to build and strengthen community while remaining committed to the fundamentals: great organization, communication, inclusion, design, and delivery.
- A deep, genuine commitment to bettering the lives and raising the voices of all community members.
- Warmth, curiosity, creativity and passion for your work, the community, and building an inclusive and equal world.
AND YOU ALSO ARE/HAVE:
- Client-centered. Aspire to experiences over transactions. Demonstrated experience in a service-centric environment.
- Innate ability to recognize, set, and respond to priorities while keeping vision and values top-of-mind. You move quickly yet thoughtfully and are able to manage both the big picture and the small touches with confidence.
- Meticulous, detailed, quality-driven.
- Experience calmly managing many moving parts (projects, people, priorities). Clear, proactive communicator who gets things done.
- Demonstrated understanding/appreciation for and exposure to the kind of coaching and creative work Liz supports. Previous experience working with creative folks a plus.
- Excited to work with Liz! Ready to play an integral role in shaping a growing business while scaling-up your involvement over time.
- Tech-savvy. Service is your #1 priority and you can comfortably navigate email platforms, Google Workspace, Facebook groups, Kajabi, Acuity, Canva, Slack, and Zoom to deliver. If you’re not sure, you figure it out.
- Availability and willingness to provide occasional evening and weekend support for virtual events.
- Access to a reliable computer/laptop, cell phone, and high-speed internet.
WORKING WITH LIZ MEANS:
You’re all in.
- In this role you will create a huge impact on our clients and wider community, actively contributing to projects which could benefit up to thousands of people.
You’ll play a significant role in continuing to build an ethical, creative, sustainable, inclusive business on a mission to support womxn and creatives making positive change.
- We are strongly committed to diversity, equity, and inclusion within our team and our community. We are anti-racist, and engaged in anti-racism education. We are also committed to gender equity and addressing ageism, ableism, and all forms of sex discrimination.
- We are devoted to creating the most supportive home in the world for womxn and non-binary creators to actualize and amplify their creative work. We believe that making space for these essential and underrepresented voices to flourish means a more peaceful and just world for all.
- We acknowledge the systemic injustices that continue to keep certain groups undercapitalized and economically marginalized and, in an effort to contribute towards rectifying this issue, we offer full scholarships within The Collective to womxn in the BIPOC and LGBTQIA+ communities, womxn with a disability/disabilities, neurodiverse womxn, and other underrepresented groups who genuinely need this financial assistance.
- We donate 5% of profits from The Collective to causes supporting womxn and justice, and we are constantly seeking more ways to support organizations and people working to create anti-racist communities, climate justice, and gender equity.
Your voice matters.
- We work collaboratively and with an ethic of co-creation. Your voice is important and your ideas will be welcomed. We have big ambitious goals, and you will be an essential part of development and our next stage of growth.
You’ll enjoy flexibility.
- This role is virtual. You can live anywhere in the world and do this job so long as you have a good internet connection. Being in the greater NYC area is a plus, but not required. There will be deadlines to meet and meetings to attend (virtually to start), but you’ll have a ton of autonomy to otherwise manage your schedule in order to get stuff done in a way that’s optimal for you. As long as you remain communicative and accountable, we’re good!
- We aim to take two days off a week. Due to the nature of our time zones, creative schedules, and programming (we occasionally host events on weekends and evenings) this doesn’t always mean the traditional work-week. We care deeply about your well-being and look forward to collaborating with you to create a spacious and effective schedule that works for all of us.
ADDITIONAL DETAILS and HOW TO APPLY:
Folks who are queer, trans, non-binary, Black, Indigenous, people of color, are/have been system-impacted, have different abilities, and anyone who has experienced systemic oppression are encouraged to apply.
This is a part-time, virtual contract role (approx. 6-8 hrs/week) with a starting rate of $25-$30 USD/hr (depending on skills and experience) with huge potential to grow for the right person.
To ensure we’re a great fit for each other, as the successful candidate you’ll join for a three month trial period. Near the end of the trial we’ll meet and mutually decide whether and how we’d like to continue with a longer-term arrangement.
Interested? GREAT. Please double-check that our timing below aligns with your availability and CLICK HERE TO APPLY.
APPLICATION DEADLINE: March 12, 2021 (11:59pm EST)
INTERVIEWS: March 18 + 19, 2021 (evenings, EST)
IDEAL START DATE: April 12, 2021
We value transparency. Between March 13th and March 16th at 5pmEST, we’ll let you know whether or not we’ll be inviting you to move forward to the interview stage. If invited, we’ll also share where and how to book your interview time. Once the role has been filled we will notify everyone who applied, because we know that waiting around to hear about a job is no fun.
Learn more about The Collective here and more about Liz here on Instagram.
QUESTIONS? Send a note to hello@lizkimball.com and we’ll help you out!
CREATIVE ASSISTANT
We’re looking for an amazing Creative Assistant to help Liz’s writing and content across all platforms find and speak to the folks who need it the most.
TO DO THAT, WE NEED YOU AND YOUR:
- Enthusiastic, fresh approach to content repurposing and weaving many layers of magic from just one video or email
- Innovative, original creative eye and ideas
- Stellar design and organizational skills
- Exceptional ability to communicate and connect across platforms
- Passion for using social media in a healthy and helpful way, creating standout content that enriches peoples’ lives, and doing great work that supports others with bringing *their stories to life
WHAT WILL YOU DO?
This role will start at 10 hours/month. Your monthly deliverables will be drawn from the items outlined below and customized based on your skills and interests as well as our priorities. It is our hope and intention to expand the hours and scope of the role over time in collaboration with the right candidate.
Content Repurposing
- Repurpose existing video content for IGTV
- Repurpose written content and help Liz create new and interesting ways to translate it into video >> IG reels (eventually tik tok)
- Repurpose longer-form video/written content into social post prompts
- In other words, pull out “soundbites” and help Liz spin them into social gold
Social Media Strategy, Scheduling and Analytics
- Manage scheduling and final posting, as well as some authentic, thoughtful engagement while creating room for Liz to post/engage as well
- Research, create and execute an effective hashtag strategy, adjusting course as needed
- Measure social analytics and use results to recommend growth strategies/content direction
General Creative Support
- Work with Liz to align the editorial calendar
- Help Liz stay on a consistent weekly content schedule per this calendar
- Format and design emails and repost to Liz’s blog
- Create simple text-based graphics in Canva in accordance with brand guide
- Turn google docs into beautiful PDFs
- Creative brainstorming with Liz on inventive and supportive ways to connect with our audience
WHY YOU’RE AMAZING
- Passionate about and well-versed in all things Instagram and Tik Tok, with some background in Facebook and Linkedin (or at least willingness to learn) and consistently up-leveling your knowledge and skills in these areas
- Especially leveraging video and creating organic growth through engaging, shareable content
- In the loop in terms of analytics that matter and how we can use this to inform our editorial calendar and strategy
- Adept at pulling the best bits out of existing content and re-imagining it across other platforms
- Invested in creativity as a catalyst for social transformation, and interested in creating unique digital and communal experiences to explore this aim
- Skilled, patient, and flexible: a natural “guide” who loves and excels at showing others how to do things in a way that works for them
- Help Liz learn new features of social media platforms and keep her on course
THE DETAILS:
-
- 10/hrs a month @ $20-25/hr to start (exact rate dependent on experience).
- Our goal, shared with you of course, is to increase both your hours and rate over time, turning this into a longer-term, more robust arrangement – we want to grow with you!
- We work collaboratively and with an ethic of co-creation. Your voice is important and your ideas will be welcomed. We have big ambitious goals, and you will be an essential part of development and our next stage of growth.
- When you work with Liz, you’ll play a role in continuing to build an ethical, creative, sustainable, inclusive business on a mission to support womxn and creatives making positive change. We are strongly committed to diversity, equity, and inclusion within our team and our community. We are anti-racist, and engaged in anti-racism education. We are also committed to gender equity and addressing ageism, ableism, and all forms of sex discrimination.
- Folks who are queer, trans, non-binary, Black, Indigenous, people of color, are/have been system-impacted, have different abilities, and anyone who has experienced systemic oppression are especially encouraged to connect with us.
Learn more about Liz here on Instagram.
INTERESTED? HERE’S WHAT’S NEXT:
By March 12, 2021 (11:59pm EST): head over to the CREATIVE ASSISTANT INTEREST FORM to let us know a few things about you, why you’re interested in joining us, and how we can get in touch to chat about working together.
We value transparency. Between March 13th and March 16th at 5pmEST, we will let you know whether or not we’ll be moving forward with booking a call with you.
If we are, we’ll set up a time to connect sometime on or before March 22nd.
IDEAL START DATE: April 12, 2021
Once we’ve found our next Creative Assistant, we will notify everyone who filled out the interest form so no one feels left hanging. QUESTIONS? Send a note to hello@lizkimball.com and we’ll help you out!
